Privacy Policy

At Wild Vegas Casino, we greatly value the trust and loyalty of our players. Your personal data will always be securely handled with the utmost care and respect. This Privacy Policy outlines how we collect, use, and protect your information. We encourage you to read it thoroughly so you can make well-informed decisions regarding your engagement with our casino.

Data Processing

This Privacy Policy describes our obligations regarding the processing of personal data under applicable gambling regulations. This process is essential for enabling game participation and providing associated services.

Wild Vegas Casino is operated by Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V.

By consenting to this Privacy Policy, you agree to the collection and processing of your personal data as described. Changes to this policy may occur, so we recommend reviewing it periodically. Your continued use of our services indicates your acceptance of any updates.

Collection of Information

We collect personal information through our website, including:

1. Registration and Communication Data: Information you provide when registering or communicating with us, such as your name, contact details, and identification documents.
2. Interaction Records: Data from your communications with us through various channels.
3. Transaction and Usage Data: Information related to your transactions, betting history, and usage of the website.
4. Verification Documents: Documents needed for identity verification and legal compliance checks.

Usage of Information

The information we collect is used for the following purposes:

1. Transaction and Bet Processing: To manage your transactions and betting activities.
2. Service Delivery and Support: To provide services and assist with your inquiries.
3. Verification and Compliance: To perform necessary identity checks and meet legal obligations.
4. Marketing Communications: To send promotional offers, with your consent.
5. Legal Compliance: To comply with anti-money laundering regulations and other legal requirements.
6. Fraud Prevention: To monitor and detect any fraudulent or illegal activity.
7. Market Research: To conduct analysis and improve our services through aggregated data.

Marketing Communications

With your consent, we may use your personal data to send promotional messages about our products and services. You have the option to opt-out of receiving these communications at any time through your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with:

1. Our Group Companies: As necessary for service provision and internal operations.
2. Business Partners: For the delivery of services and compliance with legal obligations.
3. Third-Party Providers: For processing purposes, in line with our contractual obligations and legal requirements.

Any third-party service providers who handle your data are bound by strict confidentiality agreements to ensure your privacy is respected.

Data Security and Retention

We prioritize your data security and adhere to all relevant legal standards for personal data protection. Personal information is stored securely and retained for the duration required by law and for a minimum of five years after account closure, in accordance with anti-money laundering regulations.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and support our marketing efforts. You can control your cookie preferences through your browser settings. However, restricting cookies may impact certain website functionalities.

Your Rights and Contact Information

You have the right to:

1. Access Your Information: Request a copy of the personal data we hold about you.
2. Update Your Information: Correct any inaccuracies in your personal data.
3. Opt-Out of Marketing: Withdraw your consent for marketing purposes at any time.

Our Data Protection Officer (DPO) is available via email to address any concerns or inquiries you may have. You also have the right to file a complaint with relevant supervisory authorities under GDPR.

This Privacy Policy demonstrates our commitment to protecting your privacy while providing a secure and compliant gaming experience. If you have any questions or requests regarding your data, please feel free to contact us.